New Directions Consulting, Inc.

New Directions Consulting serves as an innovative, international consulting and training resource for organizations who realize that to be successful requires the ability to master change, unite in teams, engage in quality systems thinking, and promote continuous improvement - all to satisfy increasingly demanding customers.

Real People » Real Stories

Q:

What do you do when staff members are reluctant to see their roles in the department mission or strategic plan?

The Background: Many department heads and immediate influencers in an organization are re-energized when the mission statement is put back on the table and a refocusing occurs. They all form into one collective body, one group, and put the marching orders in place. This is, perhaps, when the strategic plan is at the height of its potential and possibility. Everyone tends to have a euphoric feeling about where the organization was and where it can go, except maybe, for one group of workers - the support staff - who believe they have no vested interest in "the plan." [read more for the solution]

Featured Video

In March we presented on the idea of in-house training teams at the Mohawk-Hudson ASTD conference in Albany, New York. Over the two hours, we shared details on how to start an in-house training team, the pros and cons, and helpful resource tools. Participants remarked that they found the session not only informative, but down to earth and "right on" with the use of real world examples. If you'd like a copy of the workbook or more information on how NDC can help you launch your own team, Contact Us.