A dear friend and colleague of mine, with whom I have worked closely, found out last Friday that she will lose her job in 60 days. She’s been working for a large, national company for over twenty-five years, starting as an operator in a tool crib and growing into the role of training manager at [...]
Awhile back one of our clients needed to train employees who facilitate problem resolution sessions. We all made an assumption that the participants would be capable of basic facilitation: opening a meeting, assigning roles, launching a brainstorming session, narrowing the focus, and guiding the group through to decision making. Boy, were we wrong. By the [...]
One mistake that we make as managers and leaders is to believe that people are not motivated. People are always motivated, just not necessarily in the manner we want them to be. Take, for instance, the person who does just enough on the job to get by. We might look at the behavior and think [...]