Sometimes when we’re talking with people, we get an “ah-ha” that opens up a whole new pathway of thinking. This happened recently with a woman (I’ll call Barbara) when we were discussing difficult conflicts she was having at work. One conflict involved a co-worker who wasn’t pulling his fair share of the workload. The second [...]
Yesterday Michael Harrington, our Director of New Training and Strategic Initiatives and Matthew Harrington, our Marketing Manager were at the Hudson-Mohawk American Society for Training and Development’s 15th Annual Workplace Learning and Performance Conference. Michael presented in session 1 on Training the Next Generation: Excite and Engage the Millennial, while Matthew took a look at [...]
As you may know from my last blog, I just finished designing a workshop on going from crisis management to control management. When we operate in crisis mode and an employee comes to us with a problem, we are quick to give the solution. The employee goes on his/her merry way and fixes the problem. [...]
A new paper from New Directions discusses how managers, supervisors, and employers can flex to the needs of the Millennial worker without giving the ‘keys to the store’ away. In this article you will learn: How to flex your leadership style to meet the needs of Millennials What are the 3 areas of the employee [...]
Several weeks ago I was asked to speak to a group of HR professionals on strategies for future leaders. One of the strategies that I highlighted was the need to build the teaching competency of leaders. Most of us are familiar with building a learning organization, but we rarely talk about building a teaching organization. [...]
A few years back I was speaking with someone about the role of the coach in the workplace and the individual was adamant about the coach not providing any advice. She suggested that the coach was simply to ask questions and allow individuals to make self-directed discoveries and decisions based solely on their own analysis [...]