On Friday last week I was fortunate enough to present a sample of our Continuous Improvement workshop to a room full of members from the American Society for Training and Development of Albany, NY. During our session I took the group on a road trip that stopped at a number of landmarks along the way [...]
You’ve been promoted; congratulations! You are excited about starting your new job, vowing to be the best supervisor you could possibly be and never doing what your past “terrible” supervisors have done to you! You are on the road to future success at your company and you’ve got great hopes for tomorrow.
“A goal is a dream with a deadline.” Did you know 80% of New Year’s Resolutions fail by Valentine’s Day according to the New York Times! We hate to be dire, but it’s true – goal setting and goal accomplishment can be the Achilles heel to some of your greatest ideas and achievments. However, there [...]
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As managers and leaders we go through stages when certain concepts or philosophies become the “watchword” of the day. So is the case now with the word “engagement.” Many employers are worried that three years of economic turmoil have affected employee commitment. Not surprising really, since the statisticians are reporting that one-third of the workforce [...]
Have you ever been to a Kaizen meeting, or conducted a Gemba? Most of us, if we heard those words, would probably say ‘excuse you,’ but in the world of continuous improvement those are regular occurrences, or at least they should be. Earlier this month I was on a business trip to a major manufacturer [...]