Author Archives: Michael Harrington

COMMUNICATION SKILLS: The Do’s and Don’ts of Body Language in Public Speaking

10 TIPS FOR PRESENTATIONS CTA 2_crop

If I were to ask you, of all the time you put into preparing a speech, presentation or any other public speaking event, how much of that time is spent on practicing and preparing your body language, most would say very little. The majority of your time would be spent on preparing the content for [...]

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BLOG: 10 Tips to Becoming a Better Business-Team Coach: From Supervisor to Mentor

Coaching your team - New Directions Workshop

My recent work with a traditional organization looking to become team-based has afforded me the opportunity to dig deeper into the role of the coach and its importance in the operation of a team. During a transition like the one above, the title of coach can many times be seen as symbolic, as in just [...]

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BLOG: Competency, Commitment and Handling Problem Behavior in Employees

CvC image

Intro It had been a long couple of years leading up to the day when my boss approached me and said, “What’s changed Mike?”  Not knowing what she was talking about, I shot off an inquisitive look. “Your commitment level,” she said, “it’s apparent that something in you has sparked a renewed commitment to your [...]

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BLOG: Millennials – What Employers are Looking for in the Next Generation of Leaders

Millennials At Work

It wasn’t too long ago that some of us reading this article were sitting in the interview chair, thinking about the right things say and what characteristics to highlight so that we would be offered a job.  And yet, knowing what I do now, I wish I could go back to that young professional with [...]

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Blog: Understanding the Root of Change & How The Change Formula Can Drive Success

Change

Have you ever found yourself wanting to implement some kind of change either at home or in your place of business and realized you didn’t have the support to make it happen? Now by change, all I mean is something new.  Maybe a desire to purchase a new lawnmower, or more critical, the need to [...]

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Posted in Change, Strategic Planning & Goal Setting | 2 Comments

BLOG: What Is Your “Standard Operating Procedure”

Standard Operating Procedure New Directions Consulting

My brother Matt and I were talking last week about how to approach an upcoming social media training we were doing.  On one hand we thought it would be appropriate to teach others about the new/old media currently being used.  However, what we felt was missing was the idea of how a person chooses to [...]

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BLOG: Open Door Policies: Do They Help or Hinder

opendoor

You’ve probably heard this statement before; in fact, you’ve probably even said it yourself: “my door is always open.”  Chances are you said it to someone, whether it be an employee, customer or someone else who could benefit from your services, but when you said it, did you ever think that your action might have [...]

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BLOG: Ten Ways To Improve Your Presentation Skills

Public-Speaking

It’s no secret that while almost every job has some kind of speaking or presenting component to it, a majority of Americans hate doing it.  Whether it’s the traditional presentation or making those god-awful cold calls, our job demands us to stretch outside our comfort zone at times. As we look at public speaking, in [...]

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Decision Day: When Mediocrity Is No Longer Acceptable

DDAY_crop

The idea for this blog came in two different stages.  Two weeks ago I was sitting in a meeting where Deb, our founder, remarked to a senior level executive, “If you want this initiative to work, you’re eventually going to have to have a decision day.”  I had heard that phrase a couple other times, [...]

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The Us vs. Them Mentality: Bridging the Gap Between Operation & Administration

bridgingthegap

Judging by the amount of times I’ve run into this phenomenon it’s probably safe to assume that most people have found themselves, somewhere along the way, in the midst of a battle between the operations side of the house, and the corporate / executive side.  Now you might be asking yourself, I’m not really sure [...]

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Posted in Communication, Initiative Building, Leadership, Uncategorized, Workplace/Employee Issues | Tagged , , , , , , , , , , , , , , , , , | Leave a comment