A 3-minute video highlighting an event that we helped to conceptualize, design and facilitate. This one day event kicked-off a strategic initiative focused on quality and continuous improvement with excitement and commitment. Looking to jump start your quality initiative? Not sure where to start? Download our FREE Quality Problem-Solving Tool Kit as a road [...]
My brother Matt and I were talking last week about how to approach an upcoming social media training we were doing. On one hand we thought it would be appropriate to teach others about the new/old media currently being used. However, what we felt was missing was the idea of how a person chooses to [...]
John Kotter, renowned author and change management guru, reported in his book, Leading Change, that 70% of change initiatives in organizations and businesses fail. That is an extraordinarily depressing figure when we also hear that the only constant in life these days is change. Does that mean that we’re all doomed to fail 70% of [...]
[Download] Deborah Mackin was a featured author in the National Pharmaceutical Sciences Group’s June edition of the Pharmafocus Magazine. In the article Mackin discusses the five general areas every organization should focus on when trying to improve their own internal processes. Mackin also highlights how to build a continuous improvement mindset in organizations while dealing with the [...]
Lisa Dunbar of New Directions Consulting presenting the CMtoCM presentation at the Albany-Colonie Chamber of Commerce February 17th 2010
Recently, the New Directions team had another greatopportunity to be involved with the Albany-Colonie Chamber of Commerce’s Entrepreneur Boot Camp. I had the specific pleasure to read the 15 business reports from the class and be one of the panelists in the final presentation and judging of each report. Reading and reviewing the presentations, it’s [...]
Last week we explored the background of Tiger Teams – how they began and their original purpose. The realization for me was that Tiger Teams had evolved from an espionage orientation to a problem solving one. That evolution opens up the possibility for all organizations to explore the value of creating Tiger Teams. It also [...]
On Friday last week I was fortunate enough to present a sample of our Continuous Improvement workshop to a room full of members from the American Society for Training and Development of Albany, NY. During our session I took the group on a road trip that stopped at a number of landmarks along the way [...]
Have you ever been to a Kaizen meeting, or conducted a Gemba? Most of us, if we heard those words, would probably say ‘excuse you,’ but in the world of continuous improvement those are regular occurrences, or at least they should be. Earlier this month I was on a business trip to a major manufacturer [...]