Workplace/Employee Issues

GENERATIONS IN THE WORKPLACE: Exodus – Implications of the “Baby Boomer” Retirement Onslaught

baby-boomers

Guest Blogger:  Celie White, SPHR, has worked for numerous organizations in the health care and financial sector as a human resources professional for over 20 years.  Her experience includes implementing in-house training teams, designing training programs and workshops, and working as an HR professional with the hiring of multiple generations of staff:   According to [...]

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BLOG: Competency, Commitment and Handling Problem Behavior in Employees

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Intro It had been a long couple of years leading up to the day when my boss approached me and said, “What’s changed Mike?”  Not knowing what she was talking about, I shot off an inquisitive look. “Your commitment level,” she said, “it’s apparent that something in you has sparked a renewed commitment to your [...]

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BLOG: What Is Your “Standard Operating Procedure”

Standard Operating Procedure New Directions Consulting

My brother Matt and I were talking last week about how to approach an upcoming social media training we were doing.  On one hand we thought it would be appropriate to teach others about the new/old media currently being used.  However, what we felt was missing was the idea of how a person chooses to [...]

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BLOG: Techniques For Creating Professional Value

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What is your professional value equation? Are you on the addition side or do your behaviors subtract from your workplace worth? Some years ago I received a distress phone call from a former participant in one of my trainings. Even though she had been chosen to participate in this training based on her potential to [...]

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VIDEO: Process Efficiency Workshop – BB:C & Goal Setting

Process Efficiency Video New Directions Consulting

Michael Harrington and Deborah Mackin of New Directions Consulting talk about some of the common principles in their Process Efficiency workshop, the Belief: Behavior Connection and Goal Setting.  

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The Us vs. Them Mentality: Bridging the Gap Between Operation & Administration

bridgingthegap

Judging by the amount of times I’ve run into this phenomenon it’s probably safe to assume that most people have found themselves, somewhere along the way, in the midst of a battle between the operations side of the house, and the corporate / executive side.  Now you might be asking yourself, I’m not really sure [...]

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Why HR Should Have a Seat at the Corporate Table

Human Resources New Directions

Awhile back I was talking with an HR colleague who had been through the worst three years of his long career, having closed several plants and laid off over 1,500 people.  He talked about how utterly demoralizing it was to spend his time dismantling business rather than growing it.  He hated being the bearer of [...]

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Training the Next Generation (ASTD)

Training the Next Generation ASTD

Michael Harrington, Director of New Training and Strategic Initiatives and Matthew Harrington, Marketing Manager, both of New Directions Consulting give commentary on the day’s events at the 15th Annual Hudson-Mohawk ASTD (American Society for Training and Development) Conference in March of 2010.

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You’ve Been Promoted! Now What? Avoiding New Supervisor Potholes

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You’ve been promoted; congratulations! You are excited about starting your new job, vowing to be the best supervisor you could possibly be and never doing what your past “terrible” supervisors have done to you! You are on the road to future success at your company and you’ve got great hopes for tomorrow.

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