New Directions Management Articles New Directions provides keen insights into the hot management topics of the day ranging from self-directed work teams, unions and teams, peer review, lean/six sigma in a team environment, coaching teams, and creating empowered workforces to meet today's challenges in the work place. We will post articles and reviews of hot topics for our clients and web site readers on a regular basis. [ Team Building ] [ Leadership ] [ Quality Service ] [ Strategic Planning ] [ Communication ] [ Human Resources ] [ Miscellaneous ] Team Building Accountability: An "I" Experience (PDF) by Deborah Mackin Why Teaming - Why Now? (PDF) by Deborah Mackin The Extraordinary Value of a Skilled Facilitator (PDF) by Deborah Mackin Studies in Small Group Influence and Persuasion by Deborah Mackin Removal of a Poor Performing Team Member (PDF) by Deborah Mackin Leadership Emotional Intelligence (PDF) by Deborah Mackin The Art of Influence and Persuasion (PDF) by Deborah Mackin Lessons In Decision Making (PDF) by Deborah Mackin The People Side of Negotiating (PDF) by Deborah Mackin Growing Responsibility and Accountability in the Workplace (PDF) by Deborah Mackin Motivating & Retaining Staff (PDF) by Deborah Mackin Rewards and Recognition (PDF) by Deborah Mackin Creating an Effective Peer Review Process (PDF) by Deborah Mackin Quality Service Why Process Map? (PDF) by Diana D'Evelyn, M.S Strategic Planning Tools for Collaborative Strategic Planning (PDF) by Deborah Mackin Effective Business Strategies for the Future (PDF) by Deborah Mackin and Anthony Perrone Communication Two Phases of Conflict by Deborah Mackin Human Resources Designing and Implementing a Downsizing Plan: Key Elements to Consider by Tony Perrone Miscellaneous [ Team Building ] [ Leadership ] [ Quality Service ] [ Strategic Planning ] [ Communication ] [ Human Resources ] [ Miscellaneous ]