Book Club In a world of endless books on management, leadership and business, we have chosen the few that we think really provide thought-provoking examination and will help build you as a leader. Please feel free to peruse our library of recommended books - no library card needed! Or join our LinkedIn group: NDC Book Club. 
Persuasion IQ
By: 
Mortensen (Maximum Influence) draws on Howard Gardner's research on multiple forms of intelligence and Daniel Goleman's Emotional Intelligence to introduce his concept of PQ—the specialized intelligence required for the art of persuasion.
Fish TalesBy:
Good to GreatBy: 
GroundswellBy:
How to Win Customers and Keep Them For LifeBy:
Lean Six Sigma for ServiceBy:
Our Iceberg Is MeltingBy:
Peaks and ValleysBy:
The Dance of ChangeBy:
The Leadership PillBy:
The Speed of TrustBy:
The World is FlatBy:
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Excellent course on Presentation Skills. It brought out and addressed our concerns about presenting. Most beneficial was the practicing and showing how important it is.
Workshop Participant - KAPL - Niskayuna, NY
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