The NDC Leadership Development coaches, certified in Executive Coaching through the American Society for Training and Development (ASTD),
are able to facilitate belief and behavior change in individuals through a coaching process that produces results. For example, one of the clients we coach has a highly stressful, demanding position working for a Type A boss who regularly changes priorities and expectations. Before coaching, she was drowning. Now she regularly checks in for help and support with how to build her game plan, clarify points of confusion, manage her boss, address conflicts with peers, improve her facilitation skills, organize her time more effectively, and have a sounding board that is entirely devoted to her success.
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We believe our role as coaches is to bring new and different thinking to situations, be bold and persistent when necessary, challenge the status quo and share our own experiences and those of other organizations. We help people bring out their best kept ideas and move them from good leaders to great leaders. We are also not afraid to challenge behaviors that are problematic in the workplace, whether it’s an autocratic style, the need for anger management, or surfacing dysfunctional responses.
The coaching process typically begins by gathering feedback and information from those participating in the process. This might include completion of the Myers-Briggs Type Inventory, a 360-feedback tool, personal interviews and/or personal observations. The goal is to fully understand and capture a clear picture of the individual’s strengths and areas needing improvement. The collection of feedback is shared with the individual and a facilitated discussion ensues to design a plan of action.
The real challenge is to move thought to action, by defining very clearly the behaviors that need to be developed or changed. Through regular assignments, readings, feedback discussions, and coaching sessions, the individual gradually makes substantial changes in behavior.
NDC Leadership Development & Coaching brings in-depth, just-in-time coaching services to leading executives in industries such as health, financial, manufacturing, technology, government, non-profit, education, service and retail. We are a go-to resource for people management issues, organizational planning and strategy, problem solving, and behavioral change requirements.