Certified Training Scripted Training Modules Many trainers don't have the time or the ability to develop three-hour training modules that result in proven success with participants. New Directions Consulting is able to customize scripts for trainers from our proven modules. Our exercises, tools and techniques have been used in the field among all types of participants. The script we develop for each trainer provides them with the background information to deliver the material with confidence in a knowledgeable and organized manner. Each module includes a CD with the trainer’s script, a PowerPoint presentation, and camera-ready copy of the participants’ workbook. Below is a list of modules currently offered. For pricing on Scripted 3-hour Training Modules, please Contact Us. Fundamentals of Teaming This module is an ideal kick-off for the start of a team, providing training in why an organization should choose teams, team development, and team player roles, with lots of teambuilding activities built in. Workshop Objectives: • To explore the benefits of a team culture • To experience teamwork • To understand effective team behavior • To identify the stages of team development • To prepare your team for the work ahead What You Will Learn: • Differences between teams and groups • The types of teams • The power of teamwork • Statistics about teams in the workplace • Job transition when on a team • Myths and assumptions we have about working in teams • Characteristics of effective teams • The "muck in the middle" • Team Development Wheel: Forming, Storming, Norming and Performing • Understanding your team charter Effective Meeting Skills Team meetings must be effective if the team is going to sustain its work over the long haul. This three-hour training builds all the components of an effective team meeting including agenda setting, role definitions, the help/hinder list, and consensus decision-making. Meetings will be transformed during the training session. Workshop Objectives • Assess your current meetings • Build an effective meeting structure • Practice new meeting roles and responsibilities • Review the process of consensus decision making What You Will Learn • Valuable insights about problem areas for your current meetings by completing a meeting assessment prior to training • How to shift meeting emphasis from information sharing to problem solving • The 7 key components of effective meetings • How to build a results-driven agenda • Effective facilitation and the role of the facilitator • The importance of content and process in meeting management • The role of the Scribe • The role of the Timekeeper • How to manage meeting time and be able to end meetings on time • The importance of the Help/Hinder list for managing team behaviors • The role of the Process Observer in providing immediate feedback • Step-by-step consensus decision making • How to facilitate consensus decision making Conflict Resolution Skills Most people grow up thinking conflict is bad. But conflict is a given on teams, especially when members start to express their differing viewpoints. To be successful, a team needs to be prepared for the differences they will experience by learning the phases of conflict, how to handle each and committing to a team conflict protocol that will see them through the tough spots. This three-hour module provides the team practical tools and labels for behavior that brings about real change. We have found this module to be most effective when trained BEFORE team conflicts occur. Workshop Objectives • Recognize the phases of team conflict • Understand our instinctual response • Apply RISC and PAUSE • Identify five conflict styles • Create a team conflict resolution protocol What You Will Learn • Conflict as an opportunity versus a threat • Characteristics of aggressive behavior • Characteristics of passive behavior • Tips on handling the emotional phase of conflicts • Characteristics of assertiveness • The RISC strategy for assertive communication • The PAUSE response • Rules about feedback • Dealing with criticism • Conflict resolution styles on the assertiveness/cooperativeness scale • Tools for handling conflicts in teams Communication Styles Teamwork requires that we see value in what different people bring to a task. Sometimes, individual personalities get in the way. Have you ever wondered why you hit it off right away with some people but find it almost impossible to get along with others? The communication styles training module explores various communication styles, how styles interact with each other on a team and how to encourage people to flex to other styles in order to promote improved communication and understanding. Workshop Objectives • Appreciate different personality styles • Learn to flex to another person’s style to improve communication • Recognize and use the style differences on your team What You Will Learn • Learn the four communication styles • Determine your communication style preferences under normal conditions and under stress • Understand what the Intuitor, the Feeler, the Thinker and the Sensor- Producer bring to the team • Recognize each communication style type • Gain insight into how to best communicate with each style Related Products: